Meishi Sdn Bhd (MEISHIFOOD) is committed to protecting and respecting your personal data privacy and complying with data protection principles and provisions under applicable laws.We may collect, process, use and disclose your information when you use this website www.meishifood.com (together, this ‘Website’) and the services offered by MEISHIFOOD or the third party service providers (the ‘Service Providers’) through this Website (the ‘Services’) as described in this Privacy Policy. ‘You’ and ‘your’ when used in this Privacy Policy includes any person who accesses this Website or use the Services.
This Privacy Policy sets out the basis and terms upon which MEISHIFOOD collects, processes, uses and/or discloses your information that is obtained from you when you access this Website and/or use the Services. Such information may include personal information relating to or linked to a specific individual such as name, residential address, telephone number, email address, travel document information or any such information we have requested and you have provided through this Website (‘Personal Information’).
– Please read this Privacy Policy carefully –
Scope of Terms
MEISHIFOOD reserves the right to update, amend or modify the terms of this Privacy Policy or any part of it without prior notice, and your continued access of this Website or use of the Services signifies your acceptance of the updated, amended or modified Privacy Policy, unless if the changes reduce your rights in which case we will ask for your consent. If you do not agree to all the terms and conditions in this Privacy Policy and/or any subsequent updates, amendments or modifications thereto, you must stop accessing or otherwise using this Website and the Services.
Accordingly, please visit this page if you wish to access and view the current version of this Privacy Policy.
Collection of Information
We may collect personal information about you that you provide to us while using this Website and information about how you use this Website including when you open your User account (‘Customer Account’) / (Wholesaler Account’) to visit this Website or to make a purchase on the website. This also applies for when you register your business with MEISHIFOOD.
1) Opening Your User Account
When you open with us a User Account or amend any information of your User Account, we may collect your Personal Information, such as your name, email address, username, and password and telephone number.
2) Making a Purchase or Using the Services:
When you visit this Website, to make a purchase on any of our products or use the Services, we may collect and process certain information (which may contain your Personal Information or may contain non-personally identifiable information but nevertheless linked to your Personal Information) including but not limited to those set out below: Copies of correspondence (whether by e-mail, instant or personal messaging or otherwise) between you and us; and between you and the Service Providers;
Details of your usage of this Website (including traffic data, location data and length of user sessions);
Feedback on and responses to surveys conducted by MEISHIFOOD relating to the Services and newsletters which may be published, circulated or distributed by MEISHIFOOD
Information automatically collected and stored in our server or the server of our third party Service Providers by using or accessing to this Website (including the log-in name and password for your User Account, your computers Internet Protocol (IP) address, browser type, browser information, pages visited, previous or subsequent sites visited).
For your payment safety and to avoid misuse of your credit card information, MEISHIFOOD may ask for your credit card details and a copy of a government issued ID to verify your purchase after payment is complete. For privacy reasons, you will be asked to cover your ID number and your credit card number except for the last 4 digits.
Storage of Information
The Personal Information and other data we collect from you may be transferred to, processed, and stored in our servers or the servers of our third party services providers. Your Personal Information will be stored as long as is necessary to fulfil any of the purposes described in this Privacy Policy, or to comply with any contractual or legal requirement.
MEISHIFOOD will use reasonable endeavours to maintain appropriate physical, electronic and organisational procedures to ensure that your Personal Information and other data is treated securely and in accordance with this Privacy Policy, and to protect such data against unauthorised access or unauthorised alteration, disclosure or destruction of data.
Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. MEISHIFOOD does not give any representation, warranty or undertaking that the Personal Information you provide to us will be secure at all times, and to the extent MEISHIFOOD has fulfilled its obligations under no circumstances shall MEISHIFOOD be responsible for any losses, damages, costs and expenses which you may suffer or incur arising from unauthorised access to or use of your Personal Information.
All payment transactions carried out by us or our chosen third-party provider of payment processing services will be encrypted using online encryption technology. You are responsible for keeping your chosen password confidential and not to share your password with any third party.
Usage of Information
MEISHIFOOD will not sell or rent your Personal Information to third parties.
MEISHIFOOD will use Personal Information and other data collected through this Website or when making purchases for the Services to create your User Account, to provide you with the Services, to continually improve this Website and the Services, and to contact you in relation to the Services. Improving this Website and the Service implies that we use your Personal Information or such other data to achieve faster purchase requests, better customer support and to provide you with timely notice of new Services and special offers.
From time to time, we may also make use of your Personal Information to contact you for feedback on your use of this Website, to assist us in improving this Website, or to offer special savings or promotions to you, where you have indicated your consent to receiving such communications. If you would prefer not to receive notices of special savings or promotions, you may simply opt-out from receiving them by replying to us through the hyperlink provided in these notices.
We process the Personal Information collected in as far as necessary for performance of the contract with you, for example when you purchase a Service via the Website. Besides, we process the other Personal Information collected on the basis of our legitimate interests, which are the further improvement of the Service and for direct marketing purposes.
Disclosure of Information
In conducting our business, we will/may need to disclose your personal data to our third party service providers, agents and/or our affiliates or related corporations, and/or other third parties, such third party service providers, agents and/or affiliates or related corporations and/or other third parties would be processing your personal data either on our behalf or otherwise, for one or more of the above-stated Purposes. Such third parties include, without limitation is our subsidiaries, affiliates and related corporations, contractors, agents, service providers and other third parties we use to support our business. These include but are not limited to those which provide administrative or other services to us such as mailing houses, telecommunication companies, information technology companies and data centres;
buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of MEISHIFOOD’s assets, whether as a going concern or as part of bankruptcy, liquidation or similar proceeding, in which personal data held by MEISHIFOOD about our Service Users is among the assets transferred; or to a counterparty in a business asset transaction that MEISHIFOOD or any of its affiliates or related corporations is involved in; and
This may require, among other things, share statistical and demographic information about our Users and their use of the Services with suppliers of advertisements and programming. This would not include anything that could be used to identify you specifically or to discover individual information about you.
For the avoidance of doubt, in the event that Privacy Laws or other applicable laws permit an organisation such as us to collect, use or disclose your personal data without your consent, such permission granted by the laws shall continue to apply.
Third parties may unlawfully intercept or access personal data transmitted to or contained on the site, technologies may malfunction or not work as anticipated, or someone might access, abuse or misuse information through no fault of ours. We will nevertheless deploy reasonable security arrangements to protect your personal data as required by the Privacy Laws; however there can inevitably be no guarantee of absolute security such as but not limited to when unauthorised disclosure arises from malicious and sophisticated hacking by malcontents through no fault of ours.
Cookies
When you visit this Website, information may be stored on your computer in the form of a cookie. Enabling cookies on this Website will allow this Website to function properly. Conversely, if you disable cookies on this Website, you may not be able to experience the full functionality of this Website. By visiting this Website without changing your settings, you agree to receive all cookies and other data collection tools; however, if you do not accept the use of these cookies, you can change your cookie settings at any time.
Your Rights
You may at all times access, correct or erase your Personal Information through this Website via the user portal, under “My Account”. Alternatively, you may make your data access, correction or erasure request by sending your request by email at support@meishifood.com.
Where mandatory under applicable legislation, you may also request restriction of processing of your Personal Information or object to processing by sending your request or objection by email at support@meishifood.com. You may also request a copy of the information that we hold about you by sending your request by email at support@meishifood.com.
Please contact us via the contact details mentioned below if you have a complaint regarding the processing of your Personal Information.
When handling a data access or correction request, we have the right to check the identity of the requester to ensure that he/she is the person entitled to make the data access or correction request.
Enquiries
If you have any questions about this Privacy Policy, please contact us by email at support@meishifood.com.
Last updated on 14th October 2019.
